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connect mac outlook to Exchange 2013

时间:2014-01-17

来源:互联网

we just start to use Exchange . the server located in china.

HK have about 10 users, 5 PC +5 mac.
we are using Mac outlook 2011. all mac setup the a/c already, but all mac always show me ' connecting to server name'. then after few mins it will resume.

But after a while, it will show me 'not connected to server' again..
In this period, they only can use Webmail .

I did test 2 ISP, with different user, but no luck.
But our Win7 user seem working ok.
any Ching have idea? thanks

作者: virus406   发布时间: 2014-01-17

similar case happened b4, the IT guy found out there is something wrong with the firewall/router setting that only blocked some service in Mac (not Win platform);
maybe u can double the firewall/router setting first

作者: PnPnL   发布时间: 2014-01-17

delete

[ 本帖最后由 kitnba 於 2014-1-7 04:32 PM 编辑 ]

作者: kitnba   发布时间: 2014-01-17

delete

[ 本帖最后由 kitnba 於 2014-1-7 04:32 PM 编辑 ]

作者: kitnba   发布时间: 2014-01-17

引用:原帖由 PnPnL 於 2014-1-7 10:20 AM 发表
similar case happened b4, the IT guy found out there is something wrong with the firewall/router setting that only blocked some service in Mac (not Win platform);
maybe u can double the firewall/route ...
dear C-Hing, do you remember which service need to check? then I can forward it to our China I.T.
seem the apple Iphone will affect too.

thanks

作者: virus406   发布时间: 2014-01-17

Check all port

作者: okvan   发布时间: 2014-01-17

will pass to china IT team to check it.

by the way, it happened in Mac only. example: sometime can work about 2 hours,then all mac disconnected. but after 30mins,it sudden resume.

And tested,if this period, I using Iphone with a 3G/4G sim card to refresh the mailbox,it will fail too.

作者: virus406   发布时间: 2014-01-17